Testimonials

The quality of service Adam and Trevor provided me was professional and notable. Although I purchased a low-cost item, I was treated with respect and appreciation. Thanks again for helping my business thrive.

Driftwood Irrigation & Landscapes
January 1, 2018

Their customers are definitely number one to them and they treat them as such. Right from the part's counter, to the salespeople, right into the shop and all the mechanics.

Dallas
January 1, 2018

Parts support is another key element. During our busy seasons, a quick call or text supported by pictures to the Parts Department is responded to very quickly. After hours support is always there if we are trying to beat the weather or extend our work days. On a few occasions when parts have been 2-7 ... Read more

Hazy Hollow Farms
January 1, 2018

Timeliness... Bourassa's service response time to our issues has been amazing. We have a full fleet of blue and yellow machines and the service crew has touched every one of them. We do a pretty good job on the preventative maintenance stuff ourselves, but when we have issues that are beyond our ... Read more

Hazy Hollow Farms
January 1, 2018

My family and I have recently moved to the Parry area and have been dealing with E. Bourassa and Sons since. They have always been very fair and easy to deal with. Service is beyond top notch and would recommend them to everyone.

Trevor
January 1, 2018

We are newer customers to Bourassa's and we have found the sales staff to be both knowledgeable and helpful, both during the sale and after. The service has been great, whether it's a simple diagnosis over the phone or in the field when you really need them. The Parts counter has also been really ... Read more

John
January 1, 2018

“I was desiccating lentils and you have to do this at night. It was around midnight and I blew a wheel motor on my sprayer. I phoned Bourassa's in the morning and they had a semi out picking up my sprayer up within about an hour and a half. They had it in the shop and going within two days from when It ... Read more

Dallas
May 3, 2017

"It's definitely the service and the parts. They just get you going no matter what. If they don’t have the part they’ll get it right away. They’ll find a way to get you going, somehow. We’ve never been down and out where they couldn't get us going." 

Jeff
May 3, 2017

“One time when I was haying and because it was so hot out I was baling all night. My tractor broke down and Doug brought out a tractor at 11:00 at night. He delivered it to my yard and I went back to my yard and got that tractor and went and baled all night. That's the kind of service you get."

Jeff
May 3, 2017

"Due to them handling so many different lines of equipment they have good access to all the different parts we need. They are really good at keeping their stores stocked with the parts and transferring them around. I would definitely recommend Bourassa’s simply for that reason."

Blake
May 3, 2017

“We’ve had techs show up at 9:00 or 10:00 at night when we’re finishing a field and update software in a combine. They’ll stay out as long as it takes to make sure it’s working when we get back the next day. The nice thing about them is overall, is it’s not 8:00 to ... Read more

Blake
May 3, 2017

“We were combining lentils late one afternoon and lentils are notorious for causing static. We had a fire on the combine and it burned to the ground. I gave Bourassa's a call and asked them to help us out, and they had a combine and a new header sitting in the yard the next morning."

Steve
May 3, 2017

“They work to understand our operation. We get good communication at all levels: sales, parts and service. They make useful recommendations. They’ve helped us for quite a number of years... not quite the 94 that they’ve been in business, but definitely have been part of our ... Read more

Steve
May 3, 2017



Categories